Return & Refund Policy – Stealthy Air Official

At Stealthy Air Official, we prioritize product quality and customer trust. Our return and refund policy is designed to protect both our customers and the integrity of our products while providing clear guidance for addressing concerns.

1. Eligibility for Returns

We accept return requests only for products that are defective, damaged during shipping, or incorrect compared to the original order. Due to the consumable and personal nature of many items, returns for reasons such as “change of mind” are not permitted.

To be considered for a return, customers must contact us within 48 hours of delivery with the following:

• Proof of purchase (order confirmation or receipt)

• Clear photos or videos showing the defect or issue

• Detailed explanation of the problem

Requests submitted outside this timeframe or lacking sufficient evidence may not be accepted.

2. Condition Requirements

Products eligible for return must:

• Remain unused and in their original packaging

• Be free from tampering or damage caused after delivery

• Include all accessories, labels, or seals

Any product that has been used or altered is ineligible for return due to safety and hygiene considerations.

3. Non-Returnable Items

Certain items cannot be returned under any circumstances:

• Opened or used disposable devices

• Products damaged by the customer’s mishandling

• Items purchased during clearance sales or as final-sale items

These measures ensure both the safety and quality of products provided to all customers.

4. Resolution Options

Once a return is approved, Stealthy Air Official will determine the appropriate course of action:

• Replacement of the same product (subject to availability)

• Store credit for future purchases

• Refund to the original payment method if replacement is not feasible

All resolutions are subject to verification and evaluation by our team.

5. Refund Process

Refunds, when approved, are processed within 5–10 business days and credited back to the original payment method. Shipping costs are non-refundable, except in cases where the error is on our end (e.g., incorrect item shipped).

6. Order Cancellation

Orders can only be canceled before the order enters processing or shipping. Once an order is in fulfillment, it is considered final and cannot be canceled.

7. Return Shipping Responsibility

If a return is approved:

• The customer may be responsible for shipping costs unless the error is on our part

• Using a trackable shipping service is strongly recommended

• Stealthy Air Official is not responsible for items lost or damaged in transit

All returned products must be received and inspected before a replacement or refund is issued.

8. Dispute Resolution

We encourage direct communication before initiating chargebacks or third-party disputes. Unauthorized disputes may result in restrictions on future purchases. Our support team is committed to resolving issues professionally and efficiently.

9. Policy Updates

Stealthy Air Official reserves the right to update or modify this policy at any time. Changes will be posted on this page and take effect immediately. Continued use of our services constitutes acceptance of the revised policy.

Contact Support

For return, refund, or product concerns, please contact our support team with your order information. We aim to respond within 24–48 hours to ensure a prompt resolution.

This policy ensures transparency, professionalism, and fairness while protecting the safety and integrity of our products. By purchasing from Stealthy Air Official, customers acknowledge and agree to these terms.